Refund policy

Elegence Gowns

Thank you for shopping with Elegence Gowns. We take pride in offering high-quality gowns and exceptional service. Please review our order and return policy carefully before making a purchase.

Final Sale Policy

All items purchased from Elegence Gowns are final sale. We do not offer refunds, returns, or exchanges.
Because of the nature of our products and the high demand for designer gowns, we ask customers to review all product details carefully before placing an order.

By placing an order on our website and selecting “I agree to the sales policy”, you acknowledge and agree to these terms.

Size Selection

Customers are responsible for selecting the correct size before completing their purchase.
Each product page includes a size chart to help you choose the appropriate size. We strongly recommend reviewing the size chart and measurements carefully before ordering.

Quality Inspection

Every gown sold by Elegence Gowns is carefully inspected by our quality assurance team to ensure it meets our quality standards and arrives in excellent condition.

Product Availability

Due to high demand, some styles may sell out quickly. While we work hard to maintain accurate inventory, availability cannot always be guaranteed.

If an item becomes unavailable after your order is placed:

·        Your credit card will not be charged, and

·        Our team will contact you to help you choose an alternative style or assist with another selection.

Shipping & Delivery

Shipping dates listed on our website are estimated and may vary depending on product availability and order processing time. When possible, we consider your event or wearing date to help ensure timely delivery.

Rush Orders

If your order is needed urgently, rush processing fees may apply to ensure on-time delivery.

Standard Shipping Fee

All orders include a standard shipping fee of $35.00.

Express Shipping Options

We may offer the following shipping options upon request:

·        Overnight Air Delivery

·        2–3 Day Air Delivery

Please contact us for pricing and availability of expedited shipping services.

Note: Currently, we do not ship internationally.

Customer Support

If you have questions about sizing, availability, or shipping, our team is happy to assist you.

📞 Phone: (302) 363-8670
📧 Email: info@elegancegownsnj.com
🌐 Website: https://elegancegownsnj.com/

Our Commitment

At Elegence Gowns, we are honored to help you find the perfect gown for your special occasion. We appreciate your trust in our brand and look forward to serving you.

Thank you for choosing Elegence Gowns.